UNUM Provides All The Benefits Of A Unified Communication Solution To Businesses In PA
Like in many states around the country, businesses in Pennsylvania spend large amounts of money in marketing and advertising in order to generate leads and boost sales. Hence it is important to ensure that existing and potential customers can one another at all times. Most business to business communications, now include some sort of video and rich media engagement. Communication services are no longer a siloed technology compartmentalized within voice telephony. Unified communications has brought together all digital communication methods like email, messaging, video, and combined them with high definition voice services – all under one umbrella.
A business looking for the latest hardware and software communication system usually has to incur a large capital expenditure. The business also has to spend time and resources to accurately forecast growth to size the system appropriately. Many businesses in Pennsylvania and around the tri-state area are switching to cloud and hosted solutions, adopting Unified Communication-as-a-Service (UCaaS). This Op-Ex model allows business’ to only pay a monthly subscription fee based on their usage, i.e. number of employees or phones. This model is also easily scalable as it allows the business to easily add and remove users, depending on the business conditions.
MOHSO Is A Leader In Unified Communication Solutions In PA
When selecting a UCaaS service provider, it is important to understand the platform’s underlying architecture, as well as the standard services and features that are available. Standard services should include unlimited local and long-distance calling, high-definition audio and video, voicemail and directory services just to name a few. To provide these rich services at scale, a provider’s communications backbone must be built using proven, robust and reliable architecture. MOHSO’s hosted collaboration platform, UNUM, is built exclusively on Cisco’s well renowned network and unified communications architecture, strategically located around the globe.
One key advantage of the UNUM platform is the mobility option it offers via Cisco’s Jabber app. In addition to desk phones, UNUM’s collaboration suite allows users to securely make and receive business calls right from their smartphones and tablets. This is especially attractive to business’ as it allows employees to appropriately communicate with business resources, customers and vendors without being tethered to their desks. Additionally, one of Cisco’s other popular products is its cloud-based WebEx Meetings platform. Cisco WebEx allows users to communicate with anyone in the world via High-Definition audio and video calls using the Internet. This allows employees to have face to face meetings with customers and other business partners anywhere in the world right from their desks, reducing the need to travel and reducing cost. The WebEx Meeting and WebEx Teams platforms also includes collaborative features like call recording, screen sharing and virtual white boards that can be saved and recalled from the cloud at any time.
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